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Warranty
We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, an order can be broken during transport or something else might happen that entitles you to a warranty. Legally speaking, you are obliged to report to us within two months of finding the defect. If the defect is within the warranty, we will repair the product or find a replacement for the product free of charge.
Complaints
There is a possibility that something might happen which is not according to plan. We recommend that you first disclose any complaints by mailing us at sales@retropyxel.com. If this does not lead to a solution, it is possible to register your dispute for mediation via the Foundation ValuedShops/WebwinkelKeur (this applies for Dutch and/or Belgian customers only). As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission’s ODR platform. The ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet handled elsewhere, you are free to file your complaint through the European Union platform.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
CookieLawInfoConsent | 1 year | The cookie is used to store the summary of the consent given for cookie usage. It does not store any personal data. |
store_notice[notice id] | session | Allows customers to dismiss the Store Notice. |
tk_ai | session | Stores a randomly generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking if enabled. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not a user has consented to the use of cookies. It does not store any personal data. |
woocommerce_cart_hash | session | Helps WooCommerce determine when cart contents/data changes. |
woocommerce_dismissed_suggestions__[context] | 1 month | Count of suggestion dismissals, if enabled. |
woocommerce_items_in_cart | session | Helps WooCommerce determine when cart contents/data changes. |
woocommerce_recently_viewed | session | Powers the Recent Viewed Products widget. |
woocommerce_snooze_suggestions__[suggestion] | 2 days | Allows dashboard users to dismiss Marketplace suggestions, if enabled. |
wp_woocommerce_session_ | 2 days | The cookie name is of the form wp_woocommerce_session_hhhh, where hhhh is a hashed version of the site URL. The cookie contains information identifying the customer and session expiration time. For guest shoppers this a randomly generated cryptographically strong ID. Note: Since the cookie name is prepended with wp, cache systems like batcache will not cache pages when set. |
Cookie | Duration | Description |
---|---|---|
mailchimp_landing_site | 1 month | This cookie is used to measure which page was visited first at retropyxel.com |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | This cookie is used to identify unique users and expires after two years. |
_ga_ | 2 years | This cookie is used to identify unique users and expires after two years. |